H.E.A.L Academy LLP • Last updated 23 September 2026
Welcome to H.E.A.L Academy LLP. These Terms govern www.healacademy.net and our online and offline programs,
certifications, coaching and hypnotherapy-related services, events, digital content and community offerings. By
accessing, registering, paying for or using our services, you agree to these Terms. If you do not agree, do not
purchase or participate.
1. ABOUT H.E.A.L ACADEMY LLP
H.E.A.L Academy LLP (“HEAL Academy”, “Academy”, “we”, “us” or “our”) provides education, hypnotherapy-related
training, coaching, personal and practitioner development, workshops and events. Website: www.healacademy.net.
Contact: connect@healacademy.net.
2. ELIGIBILITY
You must be legally competent to contract under applicable Indian law to purchase independently. Where
applicable, a parent or lawful guardian must undertake registration and participation for a minor. We may decline
enrolment where we reasonably believe a service is inappropriate for an individual.
3. SERVICES AND PROGRAM INCLUSIONS
Offerings may include certification and practitioner training, one-to-one and group coaching or
hypnotherapy-related sessions, webinars, workshops, retreats and physical events, digital courses and recordings,
worksheets, scripts, community support, mentoring, practice sessions and upgrades. The inclusions for a purchase
are those stated on the relevant sales or enrolment page, brochure, invoice, offer document or written
communication at the time of purchase.
4. NATURE OF SERVICES
Unless expressly stated otherwise and lawfully provided by an appropriately qualified professional, our services and
content do not constitute medical or psychiatric diagnosis, emergency care or medical treatment. They do not
replace care from a qualified healthcare professional. Do not change prescribed medication or treatment based
solely on Academy content. Seek appropriate emergency or professional assistance for a medical or mental-health
emergency.
5. VOLUNTARY PARTICIPATION
Participation in coaching, hypnosis, visualisation, meditation and experiential exercises is voluntary. Tell the
facilitator if you do not wish to participate or think an exercise may be inappropriate. Provide relevant, accurate
information reasonably necessary for safe and appropriate delivery.
6. NO GUARANTEE OF RESULTS
Experiences and outcomes vary. We do not guarantee a therapeutic, emotional, personal, business, financial,
employment or client-acquisition outcome. Testimonials, case studies, revenue examples and student stories
illustrate individual experiences, not promised results. Outcomes depend on individual circumstances and
implementation.
7. INFORMATION YOU PROVIDE
Provide true, accurate and complete information when registering, booking, paying, applying for certification or
completing assessments, and update it when necessary. Problems caused by incorrect contact or billing details
supplied by you are your responsibility.
8. FEES, PAYMENTS AND TAXES
Fees are those communicated at purchase. Prices may be shown inclusive or exclusive of applicable taxes; GST and
other statutory taxes apply as legally required. We may accept payment via gateway, UPI, bank transfer, card, EMI
or other authorised methods. Registration is confirmed only after required payment or booking amount is received
and any enrolment requirements are met.
9. PAYMENT GATEWAYS
Third-party payment providers may apply their own terms and privacy practices. We do not control their
independent infrastructure or security systems and are not responsible for failures originating solely with them,
subject to applicable law. Report HEAL Academy purchase issues to connect@healacademy.net.
10. INSTALMENTS AND PAYMENT PLANS
An instalment plan is a commitment to pay the entire agreed program fee unless expressly stated otherwise in
writing. Missing or discontinuing sessions does not automatically end that obligation. After appropriate
communication about overdue amounts, we may suspend class, recording or community access, withhold
certification or take other reasonable lawful steps. Bank or gateway EMI may also have separate provider terms.
11. NO REFUND POLICY
ALL PAYMENTS MADE TO H.E.A.L ACADEMY LLP ARE NON-REFUNDABLE, except where a refund is mandatorily
required under applicable law. This covers full or partial payments, booking and seat-reservation amounts,
instalments, discounts and special offers for workshops, webinars, certifications, coaching, consultations, events,
memberships, community access, digital products, recordings, upgrades and other services.
No refund arises because you change your mind, find the program unsuitable, miss or stop attending, do not use
materials, do not complete certification, experience personal or financial difficulties, or do not obtain a desired
outcome. Digital access remains non-refundable whether content is used or not. Non-attendance is not cancellation
by HEAL Academy.
Payments are not automatically transferable to another person, batch, program or date. A transfer, deferment or
credit is available only if we expressly agree to its written terms; an accommodation on one occasion creates no
general entitlement. Contact us about genuine billing discrepancies. The separate No Refund Policy forms part of
these Terms. No provision restricts a non-waivable statutory right or remedy.
12. PROGRAM DATES AND CHANGES
We make reasonable efforts to follow published schedules. We may reasonably change dates, times, trainers, venue
or delivery format, curriculum order or event arrangements, and will make reasonable efforts to inform participants
of material changes. Minor adjustments do not automatically create a refund entitlement.
13. CANCELLATION OR POSTPONEMENT BY HEAL ACADEMY
If reasonably necessary, we may reschedule, postpone, relocate or modify a program, class or event, and provide
an alternative live session, revised date, another batch, online session, recording, replacement training or another
reasonably equivalent form of delivery. A reasonable change does not by itself create a refund entitlement. If we
permanently cancel a paid service and do not deliver the purchased service or a reasonable replacement, the
matter will be handled in accordance with applicable Indian law and the No Refund Policy, including any mandatory
remedy.
14. ONLINE ACCESS
Online access is personal to the registered participant. Do not share credentials, paid meeting links or member-area
access, or allow another person to attend using your registration. We may reasonably suspend access where
unauthorised sharing is detected.
15. RECORDINGS AND DURATION
Recording access is available only if included in the specific program and only for the stated duration. Do not
assume permanent or lifetime access unless expressly stated in writing at purchase. We may use technical controls
against unauthorised downloading, copying or redistribution.
16. LIVE SESSION RECORDINGS
Group classes, webinars, workshops, training or events may be recorded for educational, quality, archival or
participant-access purposes; participants will be informed where appropriate. Private one-to-one material is not
licensed for public testimonial or advertising use by acceptance of these Terms. Separate consent will be sought
where appropriate for private session recording, identifiable publication or promotion.
17. GROUP CONFIDENTIALITY
Respect other participants’ disclosures in group sessions and practice. Do not record, publish or circulate another
participant’s personal information without permission. We expect confidentiality but cannot guarantee independent
participants’ actions; use discretion when sharing sensitive information in a group.
18. PARTICIPANT CONDUCT
Act respectfully toward staff, trainers, guests and other participants. Harassment, threats, abuse, discrimination,
disruption, unauthorised solicitation or recording, sharing confidential disclosures and intellectual-property
infringement may result in a warning, restriction or removal. Serious conduct may warrant immediate action. Any
refund entitlement remains subject to applicable law and the No Refund Policy.
19. INTELLECTUAL PROPERTY
Course structures, systems, scripts, manuals, worksheets, exercises, frameworks, slides, videos, audio, recordings,
meditations, digital content, graphics, branding, photographs, website content and assessments remain the
property of HEAL Academy or their lawful owner. Purchase grants a limited, personal, non-exclusive,
non-transferable right for your own learning and, where expressly permitted, to apply learned techniques in your
own professional practice. Ownership is not transferred.
20. PROHIBITED USE OF CONTENT
Without prior written permission, do not reproduce or sell manuals, PDFs or recordings; publish them on third-party
platforms; share logins; copy substantial portions of the training into your own certification course; remove notices;
commercially exploit proprietary content outside an expressly granted licence; or represent yourself as an
authorised Academy trainer, franchisee, partner or representative. Non-restrictable legal rights remain unaffected.
21. CERTIFICATION REQUIREMENTS
Purchase alone does not guarantee certification. The applicable course may require attendance, curriculum
completion, assignments, assessments, skills demonstration, practice sessions, case studies, submissions,
professional conduct and payment of all fees. Requirements differ by program and will be communicated for that
course. We may reasonably withhold certification while requirements remain outstanding.
22. MEANING OF CERTIFICATION
A certificate confirms completion or satisfaction of HEAL Academy’s stated requirements for the named program. It
is not, by itself, a medical degree, licence to practise medicine, psychiatric qualification, government licence or
statutory registration. Each practitioner is responsible for their applicable laws, professional requirements and
scope of practice.
23. USE OF ACADEMY NAME
Graduates may truthfully describe the certification they earned. Certification does not authorise claims of
employment, partnership, official trainer status, franchise, endorsement beyond the certificate, authority to issue
Academy certificates, or operating under the Academy name. Logo and trademark use may require separate written
permission.
24. BUSINESS AND INCOME EDUCATION
Business, marketing, sales and practice-building content is educational. We do not guarantee clients, profitable
advertising, a revenue figure, profitability or identical results to another participant. You remain responsible for your
commercial, financial, tax, professional and legal decisions.
25. THIRD-PARTY SERVICES
Payment, conferencing, messaging, social-media and other linked services are independently operated and may
have their own terms. We are not responsible for their independent content, policies or availability, subject to
applicable law.
26. ELECTRONIC COMMUNICATIONS
We may contact you regarding enquiries, registration, payments, sessions, reminders, assignments, certificates and
support at the details you provide. Promotional communications are governed by applicable law and our Privacy
Policy, including any applicable consent or opt-out requirements.
27. PRIVACY AND PERSONAL DATA
Personal information may be used for registration, payments, delivery, support, certification, communication,
security, legal compliance and purposes described in the separate Privacy Policy. Review it before providing
personal information.
28. TESTIMONIALS AND CASE STUDIES
We may request feedback or testimonials. Providing one does not authorise publication of all information shared
privately. Identifiable interviews, photos, videos and personal case material may require separate consent. We may
edit voluntarily provided testimonials for length, grammar or format without intentionally misrepresenting their
substance.
29. EVENT PHOTOGRAPHY
Physical events may involve photography and filming. Appropriate notices or consent mechanisms may be used for
promotional use. Sensitive disclosures do not automatically become promotional content because they occur at an
event.
30. WEBSITE AVAILABILITY
We make reasonable efforts to maintain digital access but cannot warrant uninterrupted operation. Maintenance,
updates, external outages, connectivity and security incidents may cause temporary interruptions; we will make
reasonable efforts to restore service where possible.
31. LIMITATION OF LIABILITY
To the maximum lawful extent, we are not liable for indirect, incidental, special or consequential loss arising solely
from use of the website, educational material or services where such liability may lawfully be limited. Nothing
excludes a liability or consumer right that cannot legally be excluded. Participants remain responsible for their own
decisions and professional practice.
32. INDEMNIFICATION
To the extent allowed by law, you are responsible for losses or claims arising from your unlawful misuse of services,
infringement, unauthorised distribution of material or deliberate breach of these Terms. This does not make a
consumer responsible for matters for which HEAL Academy is legally responsible.
33. SUSPENSION OR TERMINATION
We may reasonably suspend or terminate access for non-payment, fraud, unauthorised content sharing, serious
misconduct, harassment, infringement, security concerns or material breach. Notice and an opportunity to address
the issue may be offered where appropriate; urgent protective action may be immediate.
34. FORCE MAJEURE
We are not in breach for delay caused by circumstances reasonably outside our control, such as disasters, fire,
government orders, civil disturbance, venue closure, transport or telecommunications interruption. If a program is
materially affected, we will make reasonable efforts toward an alternative, rescheduling, credit or other appropriate
arrangement.
35. CHANGES TO TERMS
We may update these Terms for legal, service, operational or technical reasons and post the latest revision date.
Material changes to an existing paid program will not ordinarily be applied retrospectively to unfairly remove
existing contractual rights, unless required by law.
36. SEVERABILITY
If a clause is invalid or unenforceable, the rest remain effective to the extent permitted by law. The affected clause
should be interpreted or adjusted only as far as needed to be lawful and enforceable.
37. NO WAIVER
Failure to enforce a clause on one occasion does not permanently waive it or another right.
38. ENTIRE AGREEMENT AND PRIORITY
These Terms, the No Refund Policy, Privacy Policy, Disclaimer, program-specific written terms and any enrolment
agreement govern the relevant transaction. A separately signed or expressly accepted program-specific agreement
prevails to the extent of a direct inconsistency for that program.
39. GRIEVANCES AND SUPPORT
For a purchase, payment or service concern, email connect@healacademy.net with your name, registered contact
details, program, transaction date where relevant and sufficient information to investigate. We will endeavour to
respond in accordance with applicable legal requirements.
40. GOVERNING LAW AND JURISDICTION
These Terms and any transaction, purchase, registration, service, payment or use of this website are governed by
the applicable laws of India. All disputes and legal matters arising out of or relating to any transaction, program,
service, payment, registration or website usage, including payments processed through an integrated payment
gateway, shall, subject to applicable law and any statutory rights that cannot legally be excluded, be subject to the
exclusive jurisdiction of the competent courts in Gurgaon, Haryana, India. By using our services or proceeding with
payment, you agree to comply with applicable Indian law and acknowledge Gurgaon, Haryana, India as the
designated contractual jurisdiction to the extent legally permissible. This clause does not remove a statutory forum
or remedy that cannot lawfully be waived.
41. ACCEPTANCE
By accessing services, registering, paying in full or part, accepting an enrolment agreement or proceeding with a
purchase after being given access to these Terms, you acknowledge and accept these Terms and the applicable No
Refund Policy. For clarity, payments are non-refundable except where a refund is mandatorily required under
applicable law.
H.E.A.L Academy LLP | Happy Effortless Abundant Life
Website: www.healacademy.net | Email: connect@healacademy.net
Governing law: Laws of India | Contractual jurisdiction: Gurgaon, Haryana, India
H.E.A.L Academy LLP | healacademy.net | connect@healacademy.net
Recent Comments