Mamta Hypnotherapy Coaching (“we”, “us”, “our”) is committed to protecting your privacy and ensuring a safe experience when you use our website, services, sessions, webinars, programs, and digital products.
This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
When you engage with our services, we may collect the following information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Billing details
- Location information (optional)
- Social media handles (if provided)
1.2 Service Information
- Details shared during sessions
- Messages sent through contact forms or WhatsApp
- Preferences related to healing, coaching, or training
- Webinar/call attendance and interaction history
1.3 Technical Information
- IP address
- Device type
- Browser type
- Usage data from site visits
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Provide our coaching, hypnotherapy, and training services
- Process payments and issue invoices
- Send session reminders, updates, and educational content
- Respond to queries and customer support requests
- Improve our programs, services, and website experience
- Share relevant program recommendations
- Maintain records for legal, tax, and compliance purposes
We never sell your information to third parties.
3. Confidentiality in Coaching & Hypnotherapy
All personal details shared during:
- 1:1 sessions
- Healing consultations
- Group workshops
- Certification training
- WhatsApp or email conversations
are treated as strictly confidential.
Your stories, emotional experiences, trauma history, or session content is never shared with anyone unless:
- Required by law, or
- You provide written permission
4. Payment Information
All payments for sessions, workshops, and programs are processed securely through trusted gateways like:
- Instamojo
- Razorpay
- Stripe
- Google Pay / UPI (if applicable)
We do not store or access your card or banking details.
5. Cookies & Analytics
Our website may use cookies and tools like Google Analytics or Meta Pixel to:
- Improve user experience
- Understand visitor behavior
- Run personalized ads
- Track site performance
You can disable cookies any time from your browser settings.
6. Communication Policy
By signing up for any of our:
- Webinars
- Courses
- Free resources
- Forms
- Contact pages
- WhatsApp groups
you agree to receive emails, WhatsApp updates, or SMS related to:
- Program details
- Reminders
- Coaching insights
- Offers
- Educational content
You can opt-out anytime by replying “STOP.”
7. Data Protection & Security
We use industry-standard security measures to protect your data from:
- Unauthorized access
- Misuse
- Loss
- Alteration
Your data is stored securely and accessed only by authorized members of our team when necessary.
8. Third-Party Disclosure
We may share information with:
- Payment processors
- Marketing tools
- Email service providers
- Webinar platforms
ONLY for the purpose of delivering our services effectively.
We do not sell or share your information for unrelated purposes.
9. Your Rights
You may request:
- Access to your information
- Correction of your information
- Deletion of your information
- Opt-out of communication
Email us at: [Insert Email ID]
10. Changes to This Policy
We may update this Privacy Policy to reflect improvements or legal requirements. The latest version will always be available on our website.
11. Contact Us
For any questions about this Privacy Policy or data handling, contact:
Mamta Hypnotherapy Coaching
Email: connect@healacademy.net
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